Customer Service and Executive Assistant

  • Full Time
  • Bangkok
  • Posted 12 months ago
  • This position has been filled

What you will do

  • Assist the company’s executives in the day-to-day operations and tasks
  • Be responsible for administrative tasks, such as organisation of meetings, note taking, accepting and forwarding calls, and other logistical components
  • Translate Thai-English [and vice versa] documents
  • Address customers enquiries and questions, both on the phone and digitally (social media)
  • Act as concierge and help customers book flights, hotels, and experiences
  • Run errands out of the office as needed
  • Work with staff on any other areas of the business, based on company’s need and personal skills and interest when capacity allow
  • While organising and prioritising are required for this role, a positive attitude and service mindset are equally important. The Executive Assistant will be the first contact point for internal and external parties.

Qualifications

  • A Bachelor graduate in a relevant field (e.g. business, hospitality)
  • Previous experience in customer service, guest relations and/or as executive assistant is a strong plus
  • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, executives, external partners, government
  • Fluency in Thai and very good communication skills in English. Other languages (e.g. Chinese) a plus.
  • Showing initiative and being proactive and detail-oriented
  • High level of efficiency, accuracy, responsibility, time management, and attention to detail.
  • Able to work independently with efficiency and able to meet tight deadline, and positive attitude
  • Must be flexible regarding the work hours: overtime may be required

What we offer

  • Be a part of a small but fast-growing and exciting new venture with highly-motivated colleagues and world-class experts (both Thai and international)
  • Growth potential in the company
  • Flexibility, a great office in Sukhumvit, and an energetic work environment
  • Social Security
Job Overview
Job Location